Privacy Policy

Within Balance (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website or services.

1. Information We Collect
We may collect:

• Personal information you provide (e.g., name, email address, phone number).

• Health-related information you voluntarily share during coaching sessions.

• Website usage data via cookies and analytics tools.
  
  

2. How We Use Your Information
We use your information to:

• Provide and personalise our health coaching services.

• Communicate with you regarding your sessions, progress, or promotions.

• Comply with legal obligations.

3. Sharing Your Information
We do not sell your personal data. We may share your information with:

• Service providers who assist in delivering our services (e.g., scheduling platforms).

• Legal authorities if required by law.

4. Data Security
We implement appropriate technical and organisational measures to protect your data. However, no system is 100% secure, and we cannot guarantee the security of your data.

5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access, update, or delete your personal data.

• Object to the processing of your data for certain purposes.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

6. Retention Period
We retain your data only as long as necessary to provide our services or comply with legal requirements.

7. Cookies
Our website uses cookies to improve functionality and enhance your experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy
We may update this Privacy Policy periodically. Please check this page for updates.

9. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
contact@withinbalance.co.uk